Questions? We’ve got answers
Frequently asked questions about our services
Foreign Exchange Products
International Payments
We offer 4 international payment products:
- Spot transactions
- Forward transactions
- Market orders
- Hedging
Quick, immediate payments at today’s lowest, verifiable rates
Future transactions, locked in at today’s lowest verifiable rates
Future transactions that occur automatically at your preferred rates
Future transactions at lower-risk, customizable rates
We offer the lowest conversion fees, guaranteed.
Plus, we make it easy to set up an account and get quick approval on your transactions.
If you have any questions, you can expect a clear response from our customer service team — in 2 hours or less. You’ll get the direct phone number + email of one of our team members, so you’ll never have to wait on hold.
You can buy and sell in 130 currencies — including all major international currencies.
We specialize in payments of $5,000 and above.
Yes. Your account details are fully encoded and securely encrypted, with anti-fraud experts working for you around the clock.
Plus, we’re regulated by the FCA and other governmental bodies , so you’re legally protected.
Virtual and Holding Accounts
A virtual account is an international bank account that lets you send and receive payments in multiple currencies — so you can do business with people anywhere in the world. But you set it up (and access it anytime) from wherever you are right now. No travel required! A holding account is a single account that can hold money in 30+ different currencies until you’re ready to transfer it out. This lets you wait for a favorable rate to exchange money to a different currency.
Both accounts are accessible from anywhere in the world.
If you send and receive international payments on a regular basis, a virtual account in your name will save the hassle of opening multiple foreign accounts and traveling to open them on location. Plus, if you sell on Amazon or other online marketplaces, you’re required to have an international bank account under your name, which a virtual account will provide.
If you transact globally — and don’t want to convert the currency immediately — you’ll benefit from keeping your cash in a holding account, where multiple currencies can be stored until you’re ready to transfer them.
Virtual international bank accounts are secure and regulated accounts with their own IBANs under your name. Universally recognized and accepted in tens of countries, they function just like a traditional bank account.
If you sell products or services internationally and need to process foreign payments — either for immediate use or in the future — virtual and holding accounts will simplify the process for you.
Banks may screen your banking history, but opening a virtual or holding account is not based on your credit record.
No. There is no minimum deposit.
2. Finance Products
Invoice Factoring
We buy your outstanding receivables — your invoices — and send you payment for up to 98% of their balance within 24 hours. So you get the cash you need from outstanding invoices weeks before they’d even come due.
Almost the same as your typical invoice process:
Step 1: You email the invoice to your buyer through our system.
Step 2: Your buyer approves the invoice, but still has net 30/60/90+ to pay the balance. (Their terms don’t change.)
Step 3: You get paid up to 98% immediately through DA Infinity (or one of our providers). When the payment terms are up, we get the balance directly from your buyer.
No.
While the end result may be similar (cash in your account), invoice factoring is infinitely simpler.
There is no credit history, collateral, or cash flow checks, which means you can get approval in a fraction of the time. And, unlike a bank loan, there is no interest or principal pay…or fees.
If you’re an American or Canadian company of any size, in any industry, you’re a good candidate.
Since approval is based on your customer’s creditworthiness and payment history, you’re likely to be approved by DA Infinity regardless of your own credit history.
We can pay your invoices from a few hundred dollars up to $5,000,000 USD.
No. The payment terms stay exactly the same for your buyer. The only difference is that when payment is due, they pay DA Infinity rather than paying you directly.
Not the full balance, but you’ll receive highly competitive advance rates of up to 98%.
No. DA Infinity operates independently and doesn’t request access to your current accounting system.
Purchase Order Financing
We finance your large purchase orders — interest-free! — so you can get the products you need to fill orders, even when your cash flow is low.
(FYI: PO financing is sometimes called A/R factoring or accounts receivable financing.)
No. While the end result may be similar (cash), PO financing is infinitely simpler. There are no credit history or cash flow checks, which means you can receive approval in a fraction of the time. And, unlike a bank loan, there is no interest or principal to pay.
If you’re an American or Canadian company of any size, in any industry, you’re a good candidate for PO financing.
Since approval is based on the creditworthiness of the company who placed the order with you, you’re likely to be approved even with average credit history.
We finance purchases of $50K USD and up.
You’ll get the full amount of your customer’s payment, minus our fees.
(Fees average 2%, depending on the invoice sum of and payment terms.)
No. DA Infinity operates independently and doesn’t request access to your current accounting system.
Early Pay
1 – We pay your invoice early, with a special “early” deduction (generally 2% of the bill). So if your invoice was $100, we’d pay $98 to your vendor.
2 – You pay us back whenever your invoice was originally due, adding half of the discount to cover our service.
So if the original invoice was $100, you’d only pay us back $99.
At the end of the day, you pay up to 2% less for the same invoice.
If you’re an American or Canadian company in any industry which regularly works with large suppliers, you’re a good candidate for Early Pay.
We pay invoices of $50K USD and up.
3. General Questions
The safety and privacy of your personal data is our top priority. Our platform is completely separate from your ERP or accounting software and we’ll never ask you for access to your data. We follow all standard security practices and ensure complete compliance for our software.
YES! Customer service is one of our fundamental pillars. We have a team that’s well trained, highly skilled, and eager to help. You can reach out to the team here.
We’ve got your back
We can simplify your foreign exchange transactions or improve your business’s cash flow.
Or both.
I need to transfer money at best rates
I need quick and easy financing